Privacy Policy

FutureNest Learning is committed to protecting the privacy of parents, guardians and children who participate in our online educational programmes. This policy explains how we collect, use, store and protect personal information when you register for classes, use our website or communicate with our team.

We may collect:

• Parent or guardian information: full name, email address, telephone or WhatsApp number, and country or city of residence.
• Child information: first name, age group, learning needs and information necessary to arrange educational sessions.
• Technical information needed to arrange and deliver online classes.
• Consent and communication preferences, including parental consent, optional promotional image consent and marketing preferences.
• Registration details and how families heard about FutureNest Learning.

Please do not submit unnecessary sensitive information about your child through the registration form.

We use personal information to register children, manage class places, communicate class dates and links, deliver lessons, understand learning needs, maintain appropriate records, respond to enquiries and send promotional updates where appropriate consent has been provided.

We do not sell personal information to third parties.

Our programmes are intended for children aged 4–16. A parent or legal guardian must complete registration and provide the required permission for a child to participate.

We handle children’s information with particular care and limit access to authorised personnel who need it to deliver our services.

Permission to participate in classes is separate from permission to use a child’s photographs or videos for promotional purposes. Promotional consent is optional and declining it will not affect eligibility to participate.

We will explain the intended use of promotional images and respect withdrawal of consent, subject to applicable legal requirements and the practical limitations of removing material already shared by third parties.

We may share necessary information with authorised tutors and service providers who help us operate our website, online classroom, email and payment services.

These providers may process information on our behalf under appropriate arrangements. We may also disclose information where required by law or necessary to protect a child or comply with safeguarding obligations.

Children may need a device with a camera, microphone and reliable internet connection to participate in live classes.

We will explain any proposed recording of classes and obtain any additional consent or authorisation required before recording. Permission to participate in a live class does not automatically constitute permission to record or publish its contents.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. Access to registration details should be restricted to authorised personnel. However, no online system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for educational administration, safeguarding, resolving disputes and meeting legal obligations.

We will establish and follow appropriate retention periods for registration details, educational records, consent records and promotional images. Information no longer needed will be securely deleted or anonymised where appropriate.

Subject to applicable data protection law, you may have the right to request access to personal information, correct inaccurate information, request deletion in appropriate circumstances, object to or restrict certain processing, withdraw consent, request a copy of your information where applicable, and complain to the relevant data protection authority.

To exercise these rights, contact us using the details below. We may need to verify your identity or authority to act on behalf of a child.

We will send promotional updates about future classes and programmes only where appropriate permission has been provided. You may withdraw permission or unsubscribe at any time.

Messages necessary to manage an existing registration, such as class arrangements and important service updates, may still be sent where appropriate.

Some service providers may process information outside your country of residence. Where applicable, we will take appropriate steps to ensure that personal information receives the protection required by relevant data protection law.

We may update this policy when our services or legal obligations change. The latest version will be available through our website, with the updated date shown above.